LOL @ Cranky Cynthia

"All...Please do NOT email me and ask me why you can't access or view a video either on the Homepage or in the Content section.  I check ALL of the resources to make sure they open before i post them.  If you can't open or see them, you need to CONTACT the IT department. Sorry, but I do not know what computer you have, nor do I know what internet browser you are using... this is why we have an IT department.  If I can see them, then guess what... the problem is on your end and YOU need to solve the issue (not me!). The IT department is standing by waiting for you to contact them.....they need to keep their jobs!!"

LOL. I'm not saying she's wrong, but really? Couldn't she just tell everyone to contact IT instead going into a whole defensive rant? I'm not one of the ones that emailed her...but yeesh. That response could've been handled (and apparently worded) better